rental agreement

RESERVATIONS

  • All reservations require a 50% non-refundable retainer and signed rental agreement.

  • All rentals must be finalized at least 30 days prior to the event date with payment in full.

  • Anything rented less than 30 days prior to the event requires full payment.

  • In the event the reservation is canceled prior to 30 days you will forfeit the non-refundable 50% retainer. If the cancellation is within 30 days of the event you are responsible for 100% of the rental agreement.

  • A quote does not guarantee the availability of any items on your quote until payment is received.

  • Payments shall be accepted by cash, check, Visa, MasterCard, Discover, or American Express, or ACH.


CHANGES AND CANCELLATIONS

  • Items may be swapped for other items of equal or greater value if available. An additional deposit may be required.

  • If any changes occur, the invoice is revised and requires client signature for approval.

  • Any canceled item(s) will result in a loss of deposit paid on those specific item(s). Deposit will NOT be applied towards the final balance due.

  • If reservation is canceled within 30 days of the agreed-upon event date no refund of deposit or final payment shall be given.

  • Items may be added up until a week prior to your event date. An additional deposit/payment may be required.

RENTAL PERIOD

  • Our rental rates are based on 24-hour windows. We’re happy to deliver 24-hours prior to the event and pick-up 24-hours after the event at no additional cost beyond our standard delivery fees.

  • Any rental requests for an extended period of time (longer than 3 days) may be eligible for an extended rental discount.

DELIVERY

We are located in Steamboat Springs, CO. Delivery will be included in your quote and will increase based on distance and venue restrictions. Standard delivery within 60 miles of Steamboat Springs is $400.00

Delivery fee includes:

  • Labor packing the delivery vehicle prior to your event

  • Driving to your venue

  • Delivering all rental items on your order to safe on-site location

  • Setting up large furniture items (attaching furniture legs, etc.)

  • Driving back to the warehouse

  • Returning to your venue to pick up rental items at the end of your event

  • Driving back to the warehouse

  • Labor to restock items into our warehouse


Delivery charges do NOT include:

  • Dismantling of your event

Other important delivery policies:

  • We require a 2-hour window of time to deliver items and a 2-hour window of time to arrive for pickups.

  • No guests seated in chairs, sofas, or benches;

  • Tables clear of all flowers, décor, glassware, etc. 

  • Smaller rental items MUST be packed in their container and gathered in one location.

  • Your venue is unattended and no one is available to sign for delivery;

  • If a delivery and/or pickup attempt is made within the allotted time but we are unable to access your venue or an onsite contact, additional delivery fees equal to 50% of your delivery fee will be assessed in cases where we need to return for a 2nd delivery/pickup. 

This includes:

  • Venue doors are locked/not accessible

  • Rental items are not found in one central location.

  • Additionally, rental items will NOT be delivered to an outdoor location to be left in the rain. A backup rain plan such as a tent or other covered/indoor area must be established in advance. Tatanka Rentals reserves the right to cancel the delivery without prior notice should an adequate location not be available.

DAMAGES

  • The Client assumes all responsibility for any major damages that occur to rental items at their event above and beyond what is normal use and agrees to pay the replacement cost which can be up to 5 times the rental rate in order to replace the damaged item to be used at future events.

    • These include, but are not limited to: melted candle wax, left uncovered in the rain, abuse, vandalism, theft, shortages, unexplained disappearance, cigarette or cigar smell, spills, water damage, chips, cracks, stains, and tears.